Technology

The Amt-O-Mat makes municipalities more digital

Access to public administration is becoming easier – and more digital. To promote the use of digital services, banks have been using self-service terminals with DPS software for many years. This technology has been further developed to meet the needs of public administration and supports municipalities in their daily interactions with citizens.

More service – less effort

The Amt-O-Mat can be placed in locations that allow for use outside of administrative opening hours.

The devices are equipped with all the components required for a complete application process: scanning attachments, identification using an electronic ID card, printing certificates or receipts, and even paying the due fees. Passports, documents, and other items can also be issued via the terminals’ dispensing compartments.

Further details in our product brochure

Pilot project in the Mayen-Koblenz district

The use of our self-service technology as a digital access to administrative services is currently being piloted in six municipalities and towns in the Mayen-Koblenz district. The project is part of the “Smart Cities” model project funded by the Federal Ministry for Housing, Urban Development and Building and KfW.

Accompanying scientific research by Prof. Dr. Dr. Niehaves and his team is collecting the data necessary for evaluation and improvement.

Pictured here is the premiere of the Amt-O-Mat in the Mendig district with Sonja Gröntgen, Chief Administrative Officer of the Mayen-Koblenz district, Jörg Lempertz, Mayor of the district, and Karl-Josef Esch, Chairman of the Board of Directors of Kreissparkasse Mayen.

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Amt-O-Mat 2.0 together with ekom21

Together with ekom21, we are currently further developing the Amt-O-Mat for use specifically in Hessian municipalities. In addition to document issuance, the low-threshold access to services provided by the Civento system plays a particularly important role. Registration services, applications for registry office certificates, and appointment scheduling are also possible easily and securely – from application to payment.

Amt-O-Mat product page of ekom21

We answer your questions!

The Amt-O-Mat is a powerful, multi-talented tool for your administration. Want to learn more about the product? Feel free to contact us!

Amt-O-Mat