Omnichannel Banking

Multichannel Solutions

Many banks face the challenge of streamlining branch structures while maintaining standard services such as cash provision and maintaining their presence in public spaces.

As the provider of the leading standard application for self-service banking in Germany, we have in-depth knowledge and experience in cross-channel and integrated banking solutions.

eCMS Suite

The DPS eCMS suite is a comprehensive and highly scalable platform for operating unattended terminals, including ATMs, cash recyclers, kiosk systems, and citizen terminals. The DPS eCMS suite is PCI-PA/DSS certified.

With a view to digitizing a wide range of end devices in public spaces (e.g., parking management), the DPS eCMS suite is being prepared for additional use cases for controlling IoT devices.

Detailed information about the eCMS suite

European Digital Identity (EUDI)

The introduction of the European Digital Identity Wallet (EUDI) is a central component of the European digitalisation agenda. With the entry into force of eIDAS 2.0 and the planned provision of national wallets by 2026, as well as the subsequent mandatory acceptance by regulated services, the topic is increasingly moving into operational implementation.

DPS is intensively engaged with the EUDI topic – particularly in light of our self-service solution Amt-O-Mat, our comprehensive payment transaction expertise and our project experience in the field of digital identities and wallets, including from the SDIKA research project.

Accessibility

From June 28, 2025, the Accessibility Strengthening Act (BFSG) will require banks to make digital services such as payment processes accessible. DPS supports implementation – for example, in the accessible design of the “Verification of Payee” (VoP) or entire payment journeys.

We demonstrate how such solutions work in practice in a blog post on the accessible implementation of instant payments.

To the blog post

What can we do for you?

Are you looking for the right solution for omnichannel banking and customer self-service? Feel free to contact us.

Joachim Weber

Sales Director
+49 711 90387-0
office@dps.de

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