Reliability and innovation in application operation
The operation of software applications in complex IT landscapes requires reliability and innovation in equal measure. In regulated industries, secure application operations are a central pillar of operational risk control.
Clear commitments to KPIs and SLAs, continuous assurance of the necessary know-how and efficient service management are necessary conditions for the successful use of managed services.
DPS has more than 20 years of experience in ITIL-compliant delivery of managed services for large, highly scalable transactional systems. In doing so, DPS is always concerned with the continuous improvement of service quality and the innovation-oriented continuous development of the supported applications along the respective IT strategy of the customers.
DPS possesses special expertise in the support of legacy applications and is not afraid of outdated mainframe technologies. With a tried-and-tested method of responsibility transition and a high level of expertise, DPS is also able to take over responsibility for “Run and Change” with regard to complex and inconsistently documented third-party applications.